How Agencies Can Protect Their Clients From Web Accessibility Lawsuits

Web Accessibility Lawsuits

VOICE LISTINGS          September 2021              SHARE

Making sure that your client’s website is compliant with the Americans with Disabilities Act (ADA) Standards for Accessible Design helps immensely with protecting them against potential lawsuits and fines. Published in 2010 by the US Department of Justice, The ADA Standards for Accessible Design mandates that persons with disabilities should be able to access and navigate websites. It ensures that people with disabilities are not discriminated against. 

Ensuring that your client’s website is ADA compliant not only protects them but also allows them to cater more customers. To encourage diversity and inclusiveness, ADA compliance should no longer be a nice-to-have, but a must-have for every website. 

Ensure that the website meets Web Content Accessibility Guidelines (WCAG)
WCAG

The best way to protect clients is to ensure that their sites meet the criteria in the WCAG. Even if your client already had a case, applying these guidelines can still help in the interim.  

  • Perceivable

In order to let the visually impaired navigate your client’s website easily, all elements should be easily perceivable. That means presenting website components in different ways, such as larger for header texts and smaller for body texts, so that they are easily visible and distinguishable. 

  • Operable

Your client’s website should not only be operable using mouse functionalities. Employ keyboard shortcuts and alternatives, voice recognition, and other ways to input text. 

  • Understandable

The website interface must be easy to navigate and intuitively designed. The content should be easy to understand and digest. Provide keyboard accessibilities and input assistance techniques when necessary. 

  • Robust

Make sure that the website is easily compatible with various browsers and even assistive technologies. It shouldn’t be difficult for any customer to access the website regardless of how they do so. 

Audit your client’s website for accessibility issues

When auditing, you can begin by reviewing the website’s styles and elements. For example, you can flag texts that are too light to see for the visually impaired, a lack of alt-texts in images, poor contrast between elements and background, and navigation issues. When reviewing, take varying disabilities into consideration as you go through the website. 

Make your client’s website ADA compliant

If you are unsure or think there are numerous accessibility issues as you audit your client’s website, you can turn to ADA Web Accessibility to ensure their site meets ADA compliance standards. 

website lawsuit

Save yourself and your client from the hassle of a lawsuit and make your client’s website ADA compliant in as little as 48 hours. Through ADA Web Accessibility, your client’s website can be ADA compliant in simple easy steps.  

After choosing one of their plans, we will need to install an ADA Web Accessibility Javascript into their website. Once implemented, an accessibility interface will appear. The program will then scan and analyze the website and provide full ADA compliance in 48 hours. 

Make any website immediately ADA compliant through the ADA Web Accessibility program. Get 24/7 maintenance and access to an AI that regularly scans your client’s websites for any necessary revisions. Contact a representative today to get started. 

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